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Money Hasnt Appeared On The Credit Card

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#1 Helpplease



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Posted 08 March 2015 - 03:08 PM

I had paid $300 to ABC as security deposit using a Visa debit card on PayPal.
I received my security deposit from the company and to accept which I created my PayPal account and added my MasterCard credit card. The payment status on my PayPal account shows 'Completed'. 

However, the amount never appeared in my credit card statements.
My PayPal account still shows a balance of $298.50 ($1.50 were deducted for the transaction).
I wrote to Paypal and they gave an automated reply which didn't solve the issue.
My bank investigated the matter and they said they can't locate any such transaction for the dates and amount and have urged me to contact PayPal. 
Does someone know how to fix this? Help will be much appreciated. 

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