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Help with - Help system?

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#1 Lee hastings

Lee hastings


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Posted 10 June 2003 - 02:07 AM


I am looking for some ideas on how to create something that hand holds / encourages first time customers (instead of having them drop off inside the PayPal process) when they get confused by the ‘International signup’ and ‘$1.95 - PayPal is Free’.

I am wondering if I can call a help window as I call the shopping cart, and keep the help in sync with the process, or if I need to create the complete front end from scratch.

We deal in a continuous use healthcare product for menopausal women and need to handle them very carefully.

Cheers, Lee

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