Posted 13 December 2005 - 10:44 AM
I am selling tickets for a nightlucb online. The buyer purchases the ticket online and then goes to the club and gives the first four digits of the transaction ID as proof of purchase. I send the list of names of people who have bought tickets along with the transaction IDs to the club who then correlate it with the buyer on the door.
It seems there has been a change in how paypal works, as now the transaction ID that the buyer gets is different to the one that I get!
Also none of my buyers are getting receipt IDs. Why is this?
This is urgent, any suggestions would be very gratefully received.
Posted 13 December 2005 - 11:44 AM
Posted 13 December 2005 - 12:01 PM
Paypal states that this is so that merchants can find customer orders easily - although not all customers seem to get one?
Posted 16 December 2005 - 07:12 PM
Perhaps you should ask them to provide their email address as proof instead of the transaction number?
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